Terms of Use

Terms of use and service

BEFORE REGISTERING WITH US, YOU SHOULD CAREFULLY READ THE TERMS PROVIDED ON THE WEBSITE WHICH ARE APPLICABLE TO ALL SERVICES ON THE WEBSITE AND ALSO THE PRODUCT-SPECIFIC CONDITIONS AND RULES APPLICABLE TO SPECIFIC OFFERINGS.

Links to the following sections of these Terms are provided below for easy access to the sections you intend to refer to. However, you should read all Terms as you will be bound by them all upon any use of any section of this Website. Click on any of the following links to use that section directly.

These terms of use are an agreement between the Company and you/user, which terms are defined herein below. The agreement must be read by you (user) completely and well understood before you agree to the terms of use governing any and all relationships in this agreement. The user should read, understand and agree to the terms of use which includes those terms and conditions expressly set out below and those incorporated by reference, which you can access by clicking on the relevant link.

Definitions and Getting Started

M/s Baazi Games Private Limited and all its subsidiaries, from here on called the 'company' (the company could also be referred to as 'we', 'us', 'our' and other such adjectives).
Company's website www.rummybo.com, from here on is referred to as the 'website'.
'You' shall mean the person using the Website and/or the products and services offered by the Company on the Website, from here on will be referred to as 'you', 'your', 'user' or 'player'.
The terms of services, products or information and their usage set out herein and those incorporated herein by reference, shall from here on be collectively referred to as 'Terms and Conditions'.
Discounts shall include any Real Cash Bonus, variable discounts, prizes or any other incentives (such as bonus, instant cash, tournament tickets, leaderboard prizes, or any other form of rakeback) that may be provided by Baazi Games Pvt. Ltd., at its discretion, as a part of promotional measure that shall be adjusted against the Service Fee chargeable from the User in such manner as may be prescribed under these Terms.
'Rake back' shall mean a percentage of the Rake given to an Affiliate/user as an incentive.
Effective 23rd June 2022, every new sign-up will get a default system-generated username. Players can change their default username to a username of their choice only once.
rummybo holds the rights to showcase players' mucked hands for content creation which can be used on various multimedia channels.

Rake Structure

Rake is the commission fee charged by an online card gaming platform operating cash games.

Network Rules

The Baazi Games Universe consists of 3 major networks, namely rummybo, PokerBaazi and BalleBaazi.
Click here to know more about network rules.

Definition of the Term 'Membership'

The Website and its membership are strictly restricted to one user only and in no way should be considered to be a multi-user account/membership. In the event the user is a proprietorship concern, such user shall ensure that the name given to obtain membership shall be the same as the name on the PAN card used for using the products/services on the Website. In order to gain membership to the website enabling the user to play the games offered/ use the software or any other product or services offered by the website, company or its associates, they will have to first register themselves with the website by providing their current and valid credentials.

You hereby undertake to provide all valid credentials and represent and warrant to the Company that you shall not share these credentials/account details with any other person and in such event, you shall keep the Company and its affiliates fully indemnified from any damage/injury resulting therefrom.

Mere registration by the user does not guarantee membership. Only after the Company or its representatives deem fit by their own subjective judgment will they grant membership informing you of the same by sending you an e-mail. The right to grant membership is completely reserved by the Company/website and its representatives. Such membership can be terminated by giving instant notice for any reason that Company deems fit and by agreeing to the terms of use, the user grants his/her/its consent for the same. Average Rake structure on the platform is ten percent on the gameplay. The server where the software is installed and the games hosted will be placed in a strictly non-public/confidential area where access to the server is completely restricted both physically and virtually.

Any person/persons or group that will be authorized to access the server where the games are held are not allowed to register themselves as users, thus, not allowed to become members. Such people are not allowed to use the software/play games or use any other product or service provided by the company. This is in the interests of promoting fair play.

Services not Offered to Anyone Below 18 years of Age

Our services and products are not available to anybody under the age of 18 on the day of them applying for membership through the registration process on the site. Also, it is strictly prohibited for any user under the age of 18 to play games on our website. We reserve the right to request proof of age at any stage to verify that the declaration of age provided by you at the time of registration is genuine and we may prohibit usage of the Website to a person if proof of age is not provided upon request or if the Company suspects that a person using the service is under-age. The services and products are not intended for users connecting to the site from jurisdictions that say it is illegal to do so (as listed under 'Legality').

Policies

TDS

Click here to check the TDS policy.

GST

As per the Government of India's recently amended GST law, a 28% GST will be applicable on all deposits, effective 1st October, 2023. At rummybo, we take pride in our continuous efforts towards building a world-class, seamless gaming experience for all our players. Hence, we bear the entire GST on deposits and the entire amount will be added to your Deposit Amount balance.

Click here to know more about the GST policy.

SERVICES NOT OFFERED IN STATES OF ANDHRA PRADESH, ASSAM, ODISHA AND TELANGANA

The applicable laws in the state of Andhra Pradesh, Assam, Odisha and Telangana may prohibit a player from using the services offered on our website. There may be applicable penalties imposed on such a user by the respective state governments or the central government of India as the case may be. Our company and its website do not accept membership requests from people who are residing in these states and if a user residing in such state becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his deposit and winnings as the case might be. If we find a player playing on rummybo app or website, who has an IP address of any restricted state(s), or if a deposit or withdrawal is initiated through an IP address of any banned state, such users account(s) will be terminated with immediate effect and the funds in the account will be confiscated. Such user shall keep the Company, its affiliates, officers, representatives and agents fully indemnified from such misrepresentation. You accept that Baazi Games Private Limited will not be liable to take any responsibility for the breach of the user of applicable state laws. Users from all states have to always ensure that they are following the applicable state laws and we will try to post any changes that we deem appropriate to better educate the users. Our decision in this regard will be final and no consideration whatsoever will be extended to the user.

SERVICES NOT OFFERED OUTSIDE THE COUNTRY

You confirm that you are not accessing the Services to play cash games from outside India. If a user residing outside India becomes a member of the site by giving false information, the liability will be solely on the user and the company reserves the right to terminate the user's membership without any notice and confiscate all his deposit and winnings as the case might be. Such users shall keep the Company, its affiliates, officers, representatives and agents fully indemnified from such misrepresentation.

ACCOUNT CREATION AND MAINTENANCE

You may only have one account on our website from here on referred to as 'Account', for which you will register using your own, correct name with valid credentials and declaration of age, as sought at the time of registration. You may not share your account with any other person nor use the service by means of another person's account. Should you attempt to open more than one account, under your own name or under any other name, or should you attempt to use the service by means of any other person's account, we will be entitled to close all Your Accounts and bar you from using the products/services on our Website with immediate effect. You should ensure that you have read and understood the rules and regulations of the games available through the service, here on referred to as the 'Games'. You agree to abide by the rules and regulations of each of the Games as published and periodically changed on the Website. You agree to keep yourself updated in respect of the rules and regulations, which are subject to change from time to time, at the sole discretion of the Company. The rules that govern the games, products and services offered by the website form part of the terms and conditions and they will be available under the 'About Game' or similar section on the website. However, if any rules are not explicitly mentioned on the website, the user is encouraged to seek clarification by using the customer support services offered. The interpretation/decision of the company and/or its website will be final and you agree to abide by them by accepting the terms and conditions.

Sharing of passwords and other player responsibilities

Sharing or distribution of the password with any other user/ person/ group or any third party is strictly prohibited. rummybo is not responsible if your account is accessed or opened by others using your password. You are held legally responsible and liable for all of your activities on the website made from your Account, whether or not made by you.

OTHER TERMS AND CONDITIONS

The players admit that they may be exposed to content posted by other users, which they may find offensive, obnoxious or indecent and that the website may not be able to prevent such content from being posted and you agree that you shall not hold the Company/Website liable or responsible for such content in any manner. Such content should be brought to the notice of the website/Company. The website shall act upon the information as it deems acceptable. The decision taken by the management of the company or the website in this regard shall be final and binding on the player and the player specifically agrees that www.rummybo.com will not incur any liability under any circumstance whatsoever regarding the same. You understand that it is your obligation to protect the information you have provided on the website including, but not limited, to usernames, passwords, email addresses, contact details, and telephone numbers.

All deposits and withdrawals made by players are maintained in an Escrow Account by the Company. This account holds and dispatches funds to players as and when withdrawal requests are placed. Only the amount generated via Rake is transferred from this Escrow Account to a separate account of the Company (which is maintained by the Company for receiving the Rake). Such transfers shall happen once every 15 days.

You explicitly understand and agree that we will not incur any liability for information provided by you to anyone which may result in your account on the website being exposed or misused by any other person or any other harm or loss being suffered by you. You are accountable to obey any applicable law while taking part in any competition or tournament organized through the website. You undertake and agree to assure us against any claims, expenses or liabilities suffered by or claimed against us by any person or entity arising out of your non-compliance with any applicable laws and/or resulting from any activity through your Account.

You also understand and accept that your mere participation in a game/ tournament available on the website does not create any obligation on us to give you a prize. Your winning a prize is entirely dependent on your skill as a player same as other players in the game/tournament and subject to the rules of the game/ tournament. You acknowledge that your participation in any game/tournament available on the website is purely voluntary and is at your sole discretion and risk.

The user is required to note that Baazi Games Private Limited (or related entities) may, at its sole discretion, provide bonus/discounts (or Bonus Cash) or loyalty bonus or any other bonus/discount through various promotional programmes & business promotion strategies for games/tournaments/contests on its website/platform and the users shall not claim such bonus/discounts (or Bonus Cash) or loyalty bonus or any other bonus/discount as a matter of right from Baazi Games Private Limited (or related entities).

You understand and acknowledge that once a game/tournament has commenced, not being able to play due to slow internet connections, faulty hardware, internet connection failure, low computer configuration or for some other reason are not attributable to us and the same does not entitle you to refund of the entry fee you may have paid for participation. However, in case of a technical glitch occurring during a tournament, you will be entitled to a refund of your buy-in and rebuys. In case of a technical glitch during a cash game, there will be no refunds. You agree, understand and acknowledge that you will use your account with us solely for the purpose of playing on the website and for any other transactions with us that you may have to carry out with respect to your usage of the products/services offered on the Website. You agree not to post any offensive, obnoxious, indecent or unsolicited content on the Website including but not limited to any advertisement, promotional material, your personal information or such other details. In the event of such posting, you shall keep the Company/Website indemnified from and against all direct and indirect damage/loss resulting therefrom.

You understand and acknowledge the fact that we are neither a bank nor a financial institution and that the purchases/balance standing to the credit in your account do not accumulate any interest. You also understand and agree that the account with respect to your Account maintained by us is purely for the purpose of payment of the entry/ subscription fee to participate in games/tournaments made available on the website and for the purchase of cash prizes that you may win. You also agree that you are required to furnish your PAN (Permanent Account Number) duly issued to you by the Income Tax Department, Government of India, as the case may be, to deduct TDS as per the rules and regulations of the government of India. You acknowledge that you are making use of the services knowing that you may face a risk of monetary loss when using the services and that www.rummybo.com shall have no responsibility to you for any such loss that arises in the course of your participation in the services or use of the products offered on the Website. You understand that your victory in any game is purely based on your skill.

You may not impersonate another person or user, attempt to get a password, other account information, or other private information from a user, or harvest email addresses or other information. In the event, we have reasonable grounds to believe that your activities include any of the acts specified above, We may initiate appropriate legal proceedings against you as well as notify the relevant regulatory or law enforcement authorities where appropriate, apart from suspending or terminating your privileges for the use of the website. You may not purchase, sell, trade, rent, lease, license, grant a security interest in, or transfer your user account, any content, currency, points, standings, rankings, ratings, rakings or any other attributes appearing in, originating from or associated with the Website or by using any Services.

Unfair Gameplay:

We, at rummybo, will always consider the best interests and fairness of the game. Game manipulation/Unfair Gameplay shall not be tolerated, and we shall take all suitable measures and/or actions against Users/accounts engaging in such game manipulation or illegal activity or unfair gameplay.
Cases of any game manipulation or unfair gameplay or illegal activities including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of EPA Programs, use of BOTS etc. shall be strictly dealt with by us in the following manner:

1. CHIP DUMPING

Chip-dumping occurs when any rummybo User/Player intentionally loses a hand in order to deliberately transfer his/her Chips to any other User/Player.
We consider the illegal activity of Chip dumping as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the Users/Players, involved in the illegal activity of Chip dumping, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such illegal and unfair activity of Chip Dumping in any way possible on rummybo, we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from rummybo account of Users/Players involved in illegal activity of Chip Dumping.
Ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing or are registered in any tournaments in the future on rummybo.
Immediately blocking access to rummybo of all the Users/Players involved in illegal activity of Chip Dumping including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus from rummybo accounts of all the Users/Players involved in the illegal activity of Chip Dumping.
Termination/closure of rummybo Account of all the Users/Players involved in illegal activity of Chip Dumping.
Taking appropriate legal action against all the User/Player (involved in illegal activity of Chip Dumping) under applicable law in the jurisdiction.

2. COLLUSION

Any User/Player found to be intentionally doing soft play against his/her opponent or knowing other User's/Player's card even before the particular hand goes to showdown or users/players working together with each other with the intention to extract money from other Users/Players is accounted for collusion.
Collusion between Users/players by sharing hole cards or by any other methods is strictly forbidden. We reserve the right, in addition to other measures, to restrict seating and/or to prohibit Users/players from playing at a particular table or in a tournament, including restricting two or more Users/Players from playing together at the same table or in the same tournament.
When the User/Player agrees to the Terms of Use and Service of rummybo, he/she agrees that he/she shall not play any game in a partnership or by communicating with other Users/Players which may give benefit to him/her over other Users/Players. We consider any collusion between Users/Players as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the Users/Players, involved in illegal activity of Collusion, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such an illegal and unfair activity of Collusion in any way possible on rummybo, we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from rummybo account of Users/Players involved in illegal activity of Collusion.
Immediately blocking access to rummybo of all the Users/Players involved in illegal activity of Collusion including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus from rummybo accounts of all the Users/Players involved in illegal activity of Collusion.
Termination/closure of rummybo Account of all the Users/Players involved in illegal activity of Collusion.
Taking appropriate legal action against all the User/Player (involved in illegal activity of Collusion) under applicable law in the jurisdiction.

3. MULTIPLE USER/PLAYER ACCOUNTS

It is prohibited for a User/player to open multiple rummybo Accounts. A User/ Player may only have one rummybo Account and shall only use rummybo using such a single account A User/Player is also prohibited from creating any User/Player account on rummybo in his/her family member's and/or friend's and/or relatives' name and/or playing 'games of skill' from any other User/Player account (including but not limited to family or friends or relatives' accounts) on rummybo. Further, a User/Player shall be strictly prohibited from allowing any other person to access his/her User account for playing 'games of skill' on rummybo. Users/Players shall be strictly restricted or prohibited from using any User/Player account on a sharing basis on rummybo. ("Multiple Accounts")
We consider Multiple Accounts of a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of Multiple Accounts (Multiple User/Player Accounts) on rummybo, as we deem fit on case to case basis.
In the event, that we, at rummybo, become aware of additional accounts (Multiple Accounts) opened by a User/Player, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User's/Player's rummybo account, the penalty amount to be decided by rummybo at its sole discretion.
Immediately blocking User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in all rummybo accounts of the User/Player.
Termination/closure of all rummybo accounts of the User/Player.
Taking appropriate legal action against a User/Player (involved in illegal activity of having Multiple Accounts on rummybo) under applicable law in the jurisdiction.

4. IP GHOSTING

User/player, during the gameplay on rummybo, shall not and/or attempt to change the Internet Protocol (IP) Address and/or Geo-location multiple times without written authorization from rummybo ("IP Ghosting").
We consider the illegal activity of IP Ghosting by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of IP Ghosting on rummybo, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such IP Ghosting and/or change of Geo-location during gameplay on rummybo, we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User's/Player's rummybo account.
Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Termination/closure of User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player (involved in illegal activity of IP Ghosting) under applicable law in the jurisdiction.

5. SOFTWARE MODIFICATIONS

User/Player shall not and/or attempt to modify, decompile, reverse-engineer or disassemble the rummybo Software in any way.
We consider the illegal activity of software modification by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of software modification on rummybo, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such software modification or has attempted to modify the rummybo software in any way possible, we shall be entitled to take any of the actions as we deem fit on a case to case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User's/Player's rummybo account.
Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Termination/closure of a User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player (involved in illegal activity of software modification) under applicable law in the jurisdiction.

6. EXTERNAL PLAYER ASSISTANCE PROGRAMS AND BOTS

The use of artificial intelligence including, without limitation, "robots" is strictly forbidden on rummybo. All actions taken in relation to rummybo by a User/player must be executed personally by Users/Players through the User/Player interface accessible by use of the rummybo Software.
We prohibit those External Player Assistance Programs which are designed to provide an "Unfair Advantage" to Users/Players. We define "External" to mean computer software (other than the rummybo Software), and non-software-based databases or profiles. We define an "Unfair Advantage" as any instance in which a User/Player accesses or compiles information on other Users/Players beyond that which the User/Player has personally observed through the User's/Player's own game play.
The User/Player agrees that we, at rummybo, may take steps to detect and prevent the use of prohibited External Player Assistance (EPA) Programs. These steps may include, but are not limited to, examination of software programs running concurrently with our rummybo Software on the User's PC or Device. The User/Player agrees that he/she will not attempt to bypass, interfere with, or block such steps, including, without limitation, the use of third-party software that bypasses, interferes with, or blocks such steps.
We consider this illegal activity of using EPA Programs and BOTS as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of using EPA Programs and BOTS on rummybo, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such illegal activity of EPA Programs and/or use of BOTS, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Penalty funds/amount/chips/bonus deduction from User's/Player's rummybo account.
Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Termination/closure of a User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player under applicable law in the jurisdiction.

7. OFFENSIVE LANGUAGE OR CONTENT

The User/Player is prohibited from posting any unlawful, indecent, racist, religious, obscene, libellous, defamatory or threatening material or any material that would violate any applicable law or generally be considered to be offensive, via rummybo whether using the chat function, or in correspondence/conversation with our rummybo personnel.
We consider illegal activity of using offensive language or content by a User/Player as a material breach of these Terms of Use and Service and accordingly we shall have the right to take appropriate action against the User/Player, involved in such illegal activity of using offensive language or content by a User/Player on rummybo, as we deem fit on case to case basis.
In the event we, at rummybo, find that the User/Player is involved in such illegal activity of using offensive language or content, we shall be entitled to take any of the actions as we deem fit on a case-to-case basis, including but not limited to:

Warning to the said User/Player and temporary blocking for the time period decided by rummybo at its sole discretion.
Penalty funds/amount/chips/bonus deduction from User's/Player's rummybo account.
Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Termination/closure of a User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player under applicable law in the jurisdiction.

8. DISGUISED USER AND FAILED TELEPHONE VERIFICATION

The User/Player shall not disguise himself/herself to be another User/Player and play games of skill on rummybo. rummybo verifies all the details/information and documents of each User/Player uploaded on rummybo by each User/Player including but not limited to registered contact details, and verification documents (as required by rummybo at the time of withdrawal).
rummybo shall verify all the said details/information and documents from each User/Player through a telephonic conversation. The answers by the Users/Players shall be assessed by rummybo and if the User/Player is found providing wrong answers and/or is unable to answer the questions (through such telephonic conversation) posed by rummybo pertaining to the said details/information and documents uploaded by him/her on rummybo, we shall be entitled to take any of the following actions as we deem fit on a case to case basis, including but not limited to:

Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Termination/closure of a User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player under applicable law in the jurisdiction.

9. FRAUDULENT BEHAVIOUR

In the event that we, at rummybo, deem that a User/Player has engaged or attempted to engage in fraudulent, unlawful, dishonest or improper activity while using rummybo, including without limitation, engaging in any of the activities set forth above or any other game manipulation, we, at rummybo, shall be entitled to take such action as we deem fit, including but not limited to:

Immediately blocking a User's/Player's access to rummybo including but not limited to ejecting them from all cash tables and not allowing them to continue in any running tournament that they are playing and/or are registered in any tournaments in future on rummybo.
Seizing all funds/amount/chips/bonus held in the User's/Player's account.
Terminating a User's/Player's rummybo Account.
Taking appropriate legal action against a User/Player under applicable law in the jurisdiction.

ii. In any such cases of unfair and illegal activities (including but not limited to chip dumping, collusion, soft play, chat abuse, misuse of chat for discussing hands, multiple accounts, use of BOTS), User/Player IDs shall be investigated by rummybo/Baazi Games Private Limited can take up to seven (7) working days before a decision on the same is communicated to the User/Player. User/Player shall render all cooperation required by rummybo/Baazi Games Private Limited in order to carry out such investigation.
iii. Post the investigation, any decision taken by rummybo/Baazi Games Private Limited shall not be disputed by the User/Player and the decision shall be considered final and binding. User/Player agrees that no further queries shall be entertained post the final decision.